Quality Management Standard - ISO 9001‎

The advantages, disadvantages and requirements of the ISO 9001 Quality Management Standard ‎are much talked about in business circles though still not well understood, even after being ‎around since 1987.

In the global market place organisations are now willing and able to buy and sell locally, ‎nationally and internationally but how do they know, what assurance do they have, that when ‎they deal with you, that your organisation ‘can do what you say you can do’. Of course there is ‎no substitute for direct experience with your organisation, yet this is not available to customers ‎until after the contract has been signed and the first consignment delivered? It may be too late ‎for them by then, so what options are left for your customer? The customer may ask others about ‎you and get a jaundiced view, may come out and inspect your facilities which is very expensive ‎or your customers may seek independent confirmation that you have a system in place which ‎should enable you to perform as you say it can perform. This is the basis of ‘Certification’ to an ‎ISO9001 International Standard
Some of the Benefits :‎
The advantages of being an ‘ISO 9001 APPROVED COMPANY’ are many and varied, some of ‎which are:‎
‎– Market differentiation and competitive advantage;
‎– Meeting basic tender requirements to be certified to an ISO9001 standard;
‎– Proven that your claim to quality commitment and operational quality are firmly based upon ‎independent assessment and certification by CBS;
‎– Reduction of liability exposure;
‎– Safety system compatibility;
‎– Continuous improvement and cost efficiency;
‎– Improved organisational morale.‎

Note: CBS Guidelines
The Government relies on service providers that are committed to continual improvement in their ‎efficiency and effectiveness. For this reason, the Government and its agencies seek service ‎providers that take a systematic approach to the management of quality, and in so doing better ‎control and improve performance.‎
These Quality Management Systems Guidelines are designed to assist agencies and other ‎customers in the subcontract delivery chain, and their service providers, in agency construction ‎works (including ancillary asset maintenance and operation) procurement, by providing a ‎framework, based on the current ISO 9001, Quality management systems – Requirements, for ‎applying a systematic approach to the management of quality. This includes:‎
• customers developing and implementing Quality Management Systems
• service providers developing and implementing Quality Management Systems, Quality ‎Management Plans, and Inspection and Test Plans
• service providers achieving a certified Quality Management System for agency contracts ‎valued at $1 million or more with sufficient risk to quality, as determined by the agency, ‎from a date to be determined by the agency.‎

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